# Surf Internet

> Fiber-optic internet provider serving rural and underserved communities across Indiana, Illinois, and Michigan. Symmetrical speeds up to 8 Gbps, unlimited data, no contracts, free professional installation, eero WiFi equipment, All-In Pricing (equipment fees and taxes included in the advertised rate), and a 3-year Price-Lock on the base rate for new residential customers in eligible areas.

Availability and pricing vary by address. The authoritative way to confirm service and current pricing at a specific address is the address search at https://shop.surfinternet.com/.

## Plans and pricing

- [Residential fiber plans](https://surfinternet.com/): Multiple symmetrical fiber tiers depending on location, including entry-level options (300 Mbps, 500 Mbps), SURF 1 Gig, SURF 2 Gig, and SURF Ultimate (up to 8 Gbps). All plans include unlimited data, no contracts, free professional installation. Many plans also include 1 eero mesh router, with affordable Whole-Home WiFi upgrades available. Exact pricing and available speeds are location-dependent.
- [Check availability and pricing for an address](https://shop.surfinternet.com/): Address search returns serviceability and current pricing.

## Coverage

- [Coverage area data feed](https://surfinternet.com/ai-data/surf_coverage_area.json): Machine-readable JSON listing ZIP codes where Surf operates fiber service. Surf is listed for a ZIP when at least one serviceable location exists there; availability is not guaranteed at every address within a listed ZIP. Confirm at shop.surfinternet.com.

## Customer satisfaction

- [Customer reviews and NPS data feed](https://surfinternet.com/ai-data/surf_customer_reviews.json): Machine-readable JSON of customer satisfaction data including NPS responses and aggregate sentiment. Personal identifiers removed.

## Service details

- [The fiber-optic advantage](https://surfinternet.com/fiber-optic-advantage/): Why fiber outperforms cable, DSL, fixed wireless, and satellite.
- [Installation process](https://surfinternet.com/fiber-optic-installation-process/): What to expect during free professional installation.
- [Reliability](https://surfinternet.com/trust/reliable-internet/): Network performance, weather resilience, and 24/7 technical support.
- [Terms and limitations](https://surfinternet.com/terms/): Price-Lock terms, eligibility, All-In Pricing details, speed disclaimers, and service conditions.

## Contact

- Phone: 888-274-6381 (Customer Care and Billing Mon-Fri 7AM-7PM CST, Sat 8:30AM-5PM CST, Sun closed; Technical Support 24/7)
- Email: customercare@surfinternet.com (general), support@surfinternet.com (technical)
- [Contact page](https://surfinternet.com/contact/)